Frequently asked questions

What are your opening hours?
You can see a full list of opening hours here ;

Do you accept One4All vouchers?
Clarks, Pandora, Signet Jewellers, Links of London, Tommy Hilfiger, Timberland, Calvin Klein Jeans & Underwear all currently accept One 4 All vouchers.

Lost property inquiry?
If lost property is found in the Village it is returned to our Tourist Information Centre which is located at the front of the Village. You can contact the Tourist Information Centre by email: or by phone: +353 (0)45 520501

How can I get to the Village?
There are plenty of transport options to the Village. You can see the options here ;

Looking for a specific brand?
You can see the full list of our current brands here;

Do you sell Gift Cards?
Kildare Village Gift Cards are available to purchase in the Tourist Information Centre or you can also purchase online here ;

Is there anywhere to charge my phone?
Yes, the Tourist Information Centre offers this service.

Looking for a specific product?
We suggest calling the brand directly. You can see our brand directory here which has all our brand phone numbers included.

Do you have wheelchairs for hire?
Yes, we have a complimentary wheelchair hire service here at the Village. Please visit the Tourist Information Centre upon arrival in the Village.

Are dogs allowed in the Village?
Dogs (except guide dogs) are not allowed in the Village, however we offer a complimentary dog kennel service . For more information please visit the Tourist Information Centre upon your arrival in the Village.

What offers do you have on at the moment?
You can see a selection of the current Village offers here ; .

Can I return a product by post?
Each of our brands have different exchange policies. We suggest checking directly with the brand. You can view our brand directory here.

Do you provide baby changing facilities?
Yes, we have two parent and child changing facilities in the Village. One is located beside Starbucks and the other is behind Dunne and Crescenzi, L’Officina restaurant.

Can you tell me about the Valet service?
You can book our valet service from our valet kiosk in the Village, by email: or by phone: +353(0)45 520551. You can find out more here ;

Do you provide electric car charging services?
Yes, we have four electric charging parking spaces in the Village which you can use free of charge.